← Back to kommercio.ioKommercio · Customer Intelligence
B2B rules. B2C polish. One system.
Kommercio is built for merchants with real trade accounts — plumbing wholesalers, industrial distributors, specialist retailers — where half your customers log in and the other half don't. The same admin handles both without forcing one experience on the other.
LTV report
Lifetime value per customer, sortable, exportable as CSV and branded PDF.
Tier entitlements
Wholesale, trade, and retail tiers with per-tier discount percentages surfaced on the storefront as the shopper signs in.
Trade price badge
Signed-in wholesale customers see a pill on PDP and checkout — reassurance that their account is recognised.
Customer snapshots
Every order carries a snapshot of customer state at order time, so billing and shipping rules are replayable.
Audit-grade history
Every stage change and address edit is audit-logged with actor, before/after, and a reference link in the admin feed.
Loyalty
Points accrual and redemption tied to order state. Operator-controlled rules per-tenant.
Customer credits
Issue, apply, and reconcile in one place — never have a customer chase a credit through email.
Pricing schemes
Assign a scheme per customer or per tier; switch via the admin without touching code.